FREQUENTLY ASKED QUESTIONS
Where do I get the CD?
My friend is with another ISP but wants to subscribe to Webmail, what does he have to do?
What are the minimum requirements for my PC?
Will I have access to the restricted portions of MWEB's portal?
What services do I get?
Do I have to take out a contract with Webmail?
What are my payment options?
For how long will your price be fixed?
How often will I get invoiced?
What do I need for security and secure websites?
My email/addressbook has gone missing, what do I do to get them back ?
Why does my email keep asking me for a username and password? I enter these and it comes back asking the same again.
Why am I disconnected after receiving only message 3 of 5?
How much space do I have for email?
How much Webspace will I be entitled to?
What happens to my previous personal Web Site which I created at another ISP?
What do I need to create my own web site?
Point Of Presence (POP) Numbers (to dial into):
Does Webmail cater for Telkom's Surfmore package?
How do I subscribe to the ISDN option with Webmail ISP?
What can ISDN do for me?
What ISDN options are available?
What do I need and how much will ISDN cost?
Steps to order ISDN line from Telkom
What is ADSL?
What hardware do I need to connect via ADSL?
How do I get an ADSL line?
What does an ADSL line cost?
What is the difference between ADSL, ISDN and Diginet or leased line services?
How much can I download?
How do I check how much I have download so far?
Can I still use my ordinary analogue phone with my ADSL line?
What bandwidth do I get with my ADSL service?
What service guarantees does ADSL give?
Who do I contact for ADSL problems?
Can I run a mail/web server at the end of my ADSL line?
When setting up my ADSL account, are there details, such as phone numbers, which I need to change?
What mail and news server settings should I use?
Are your MTU settings correctly configured?
What about security?